The positive customer feedback confirms the quality of our service. With us you are not simply a client number, but you communicate with your personal contact person. Even the most reliable products working with the highest possible accuracy and durability need regular maintenance to keep this up.
Therefore, MICROBOX GmbH offers a worldwide service network of trained technicians and a telephone hotline in several languages. We are also happy to support you via remote maintenance in case of problems, questions and configurations.
However, should a component be defective, our service team will be on the spot quickly. Thanks to the high availability of spare parts and the sophisticated logistics concept, the technician usually receives the desired part overnight.
In particular our customers benefit from the fact that they can book services directly through us rather than via third parties. We only work with our own service technicians, who receive regular training. This ensures the quality of the service at all times and guarantees a smooth service. And above all, it’s fast. This is exactly what users appreciate so much about the MICROBOX service.