Our service offers

Our service does not end with the delivery and installation of your book2net scanner. Whenever you need help, our specially trained staff is at your side.

Short response times

Our service technicians are available for you on workdays from 7:00 a.m. to 5:00 p.m. by telephone hotline or by email. You can also use our ticket system to forward your request directly to us. Remote assistance is available within 1 to 4 hours.

Open new ticket

Would you like advice or would you like to make an appointment for an online demo? Send us a message using the contact form, we will contact you as soon as possible.

    To receive non-binding offer or any other information please send us a message. You can learn more from our FAQ.

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    Support & Service team

    Qualification, availability and reliability are the conditions for good service. Regular training ensures that our support team is available to you with the greatest possible professional competence.